Service – Virtual Address
(Mail Forwarding)
You have the opportunity to shop in the UK on your own, but for orders to English stores, you need to provide a delivery address in the country. No problem! Use our service - virtual address in England.
A virtual address is not only an option for placing an order, but also for having it shipped from the store to our company`s warehouse, where we will receive and send the selected item through a convenient postal service of your choice.
- By registering on our website, you receive a UK address absolutely free, as well as your client ID, which needs to be provided when placing orders.
- Processing registered receipts within one business day. Important: provide the tracking numbers in advance for timely warehouse processing.
- Option to consolidate, divide, and store your orders.
- Processing your orders by our company`s staff based on tracking numbers is free of charge.
- Ability to track your orders online and add tracking numbers on the website by clicking the "Proceed Virtual Order" button.
- Option to request express processing and shipping for a package, select express when providing the tracking number.
* you can review the company`s service rates below
Buying through the UkayShopping service
- 0% - our redemption service with full prepayment, excluding a few stores (Asda, eBay, Amazon, Very, La Redoute, Next, H&M - redemption in these stores is 8%). Redemption in stores outside the UK - 8%.
- Providing a credit line with partial prepayment (30%). The cost of this service is 8% of the order amount.
- Urgent redemption (write in order comments)
- Savings on shipping within England or free delivery. Nearly all redemption orders are combined with other clients orders (write in order comments)
- Using discount coupons and vouchers. Follow us on Instagram and subscribe to our newsletters to receive the latest information about discount coupons. Make sure to include comments in your order.
- Consolidation and storage options. Consolidation in this case is free.
- Redemption in wholesale and stock stores. Redemption in wholesale stores - 8% of the amount; if it`s an individual order, then 0% with full prepayment.
* you can review the company`s service rates below
Online stores in England and Europe don`t always allow orders to be paid for by foreign cardholders.
How should you proceed if you`d like to place an order in such a store? Our company will process, receive, and ship the order to you.
We are always open to collaboration with both legal entities and individuals. If you have a non-standard order, oversized cargo, or you are a wholesale customer, contact us; we`re always happy to discuss working conditions and delivery.
You can find more detailed information on our website in your personal account, where you can learn how to correctly place an order, enter tracking numbers, complete a shipment, and other intricacies of working with the website.
| Ukraine | Russia | Central Asia | Europe | |
|---|---|---|---|---|
| Your Email | no commission | no commission | no commission | no commission |
| Complete redemption with full prepayment from UkayShopping | 0% | 0% | 0% | 0% |
| Redemption from UkayShopping at stores HM, Next, La Redoute, Verbaundt, Ebay, Amazon, Asda George, TUclothing | 8% | 8% | 8% | 8% |
| Redemption from UkayShopping with partial prepayment (on credit) | 8% | 8% | 8% | 8% |
| Redemption of goods from UkayShopping at stores outside the UK | 8% | 8% | 8% | 8% |
| Redemption from UkayShopping with a delivery section within England or redemption with free delivery at the company | 0% | 0% | 0% | 0% |
| Redemption from UkayShopping at wholesale and stock stores | with a delivery section or redemption with free delivery at the company - 8%, individual redemption - 0% | with a delivery section or redemption with free delivery at the company - 8%, individual redemption - 0% | with a delivery section or redemption with free delivery at the company - 8%, individual redemption - 0% | with a delivery section or redemption with free delivery at the company - 8%, individual redemption - 0% |
| Minimum commission | no | no | no | no |
| Urgent Redemption | no commission | no commission | no commission | no commission |
| Order Splitting | 1.5 pounds | 1.5 pounds | 1.5 pounds | 1.5 pounds |
| Consolidation | no commission | virtual orders - £1 per package (max 10 pounds per parcel), regular - free | virtual orders - £1 per package (max 10 pounds per parcel), regular - free | virtual orders - £1 per package (max 10 pounds per parcel), regular - free |
| Verification of product code, color, and size | £2 per request | £2 per request | £2 per request | £2 per request |
| Free storage | up to 30 days, beyond upon request | up to 30 days, beyond upon request | up to 30 days, beyond upon request | up to 30 days, beyond upon request |
| Photography | £1 for 1 pieces | £1 for 1 pieces | £1 for 1 pieces | £1 for 1 pieces |
| Filling out customs documents | self-completion for free, completed by our staff - £1 | self-completion for free, completed by our staff - £3 | self-completion for free, completed by our staff - £1 | self-completion for free, completed by our staff - £1 |
| Returning items to the store | £5 + postage costs | £5 + postage costs | £5 + postage costs | £5 + postage costs |
| Removal of hangers and boxes | hangers - £0.05, boxes - £0.10 | hangers - £0.05, boxes - £0.10 | hangers - £0.05, boxes - £0.10 | hangers - £0.05, boxes - £0.10 |
| Delivery within England (courier call) | upon special request | upon special request | upon special request | upon special request |
| Expired registration (adding a tracking number with a delay of 3 days from the receipt date) | £1 | £1 | £1 | £1 |
| Urgent packaging or repackaging of a prepared parcel | £3 | £3 | £3 | £3 |
| Automatic request for packaging and sending the order (when choosing this service at the checkout) | free | free | free | free |
| When using the mail forwarding service, providing documents and confirming payment | yes | yes | yes | yes |